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WhatsApp

WhatsApp

Turns your WhatsApp chats into stuff your business can actually use.

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24/7group monitoring

WhatsApp is where the real conversations happen. Deals, decisions, and action items all live in the chat. Problem is, it stays there. Kritmatta connects to your WhatsApp Business account and pulls out the bits that matter.

What Kritmatta does with WhatsApp

Not just connected, actually useful. Here's what it does.

Group monitoring

Watches your selected WhatsApp groups around the clock. You choose which groups to monitor, and personal chats are never touched.

Decision extraction

Identifies decisions, approvals, budget sign-offs, and deadline changes from natural conversation. No special formatting needed. Just chat normally.

Action item tracking

Spots when someone commits to doing something and tracks it. "I'll send the proposal by Friday" becomes a tracked task with an owner and deadline.

Structured summaries

Delivers clean daily or real-time summaries with decisions, owners, and deadlines, formatted and ready to act on.

CRM sync

Pushes extracted decisions and action items directly to HubSpot, Zoho, or your CRM of choice. No copy-pasting between apps.

How it connects

WhatsApp Business APIOne-time setup, 15 minutes
1

Connect your WhatsApp Business account

One-time setup via the WhatsApp Business API. We walk you through it during onboarding.

2

Choose which groups to monitor

Select the groups that matter: sales chats, client groups, and internal coordination. You control the scope.

3

Define what to watch for

Tell the agent what matters in plain English: decisions, action items, deadlines, and budget approvals.

4

Start receiving structured data

Within minutes, you'll see clean summaries flowing to your inbox, Slack, or CRM.

Common questions

Does Kritmatta read my personal WhatsApp messages?

No. Kritmatta only monitors the specific business groups you choose. It connects via the WhatsApp Business API, which is completely separate from your personal WhatsApp account.

Do I need WhatsApp Business?

Kritmatta works with both standard WhatsApp and WhatsApp Business. We handle the setup for you during onboarding.

Can it handle multiple languages?

Yes. Kritmatta can extract decisions and action items from messages in any language your team uses.

Ready to connect WhatsApp?

Get started in minutes, with one-time setup, 15 minutes.